What Are Essential Regulations for Serving Food in Restaurant?
Owning a restaurant is a challenging task. The most integral part of a restaurant is the kitchen. It is where all efforts happen and result in the end product. But know that food is not the only mattering aspect of a restaurant. People can also cook food at home. So, what makes a restaurant any different from eating food at home? The answer is customer service. Know that when someone comes to your restaurant, they want you to serve them delicious food with etiquettes and protocol. Your job is not to take out the ingredients from refrigerated serve over counter and cook them only.
Know that how your employees serve food to your customers can make a lot of difference. It can either lead to the success or failure of your restaurant. Know that there are many food serving requirements that your workers have to meet to get your restaurant a desirable reputation. If you fail to meet the requirements, your restaurant can suffer poor publicity. Below we have enlisted all regulations you need for food serving.
Get to Know your Menu
This step is the most crucial thing for every employee. Your menu is your home ground. All employees have to be aware of the menu. Not knowing the menu can be very annoying to your customers. It can lead to time wastage. That is why your employees must know the menu thoroughly. You need to make sure they are familiar with the special offers and deals. Your employees should also know the ingredients and cooking process of every dish. Sometimes, customers require a little knowledge about the meals.
Do not Rush with Clearing the Dishes:
Rushing is the most common mistake employees make. Know that you do not have to make your customers feel unwanted and uninvited. You have to give them respect and protocol. Starting to clear the table before the customers have finished is one of the worst etiquettes. Clearing the dishes because they are empty is irritating and misconducting. It is always better to ask the customers before removing the cutlery from the table. Make sure you do not hassle. Give your customers some time to decide if they prefer to order more food.
Stop being Touchy
Yes, you read it right. You have to stop being touchy when it comes to cutlery. There are many reasons why you should not do it. No one wants to see your fingerprints on the plates or glasses. You must train your employees on handling cutlery. Make sure you lay out the cutlery using the handles or the corner of the bowls.
Do not Make the Guests Wait:
Making your guests wait for seating is unethical and unwelcoming. Many employees do not seat the parties unless all guests arrive. If some guests are a bit late, you can accommodate the others according to the number of the people. Making your guests wait will result in your restaurant’s negative feedbacks and a bad reputation.
Self-hygiene is important when you are serving food. Your guests will judge you based on how clean you look. Your uniform must be clean with no stains. Make sure your nail and hair look clean.